MULTIMEDIA UNIVERSITY LIBRARY

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml,

By: Zeithaml A. Valarie.
Contributor(s): Dwayne D. Gremler | Mary Jo Bitner | AJAY PANDIT.
Material type: materialTypeLabelBookPublisher: Dubuque, McGraw-Hill Education, Edition: 7th.Description: xxviii, 514 pages : illustrations ; 27 cm.ISBN: 9789353160777.Subject(s): Service industries--Marketing | Customer services | Marketing
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Item type Current location Home library Collection Call number Status Date due Barcode Item holds
GENERAL COLLECTION FOR LOAN GENERAL COLLECTION FOR LOAN MULTIMEDIA UNIVERSITY LIBRARY
General Stacks 		MULTIMEDIA UNIVERSITY LIBRARY
General Stacks 		Non-fiction HD9980.5 .Z45 2018 (Browse shelf) Available 125B00361
Total holds: 0

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