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Policies, procedures and leadership issues in the implementation of total quality management : a case study of the Kenya Posts and Telecommunications Corporation / Patrick Omutia Otulia

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BookPublisher: Nairobi, Kenya: 1995Description: xii, 126p.; ill.Subject(s): Thesis | Total quality management | Policies, procedures and leadership issues

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Reference Collection	MULTIMEDIA UNIVERSITY LIBRARY Reference	MULTIMEDIA UNIVERSITY LIBRARY Reference	Reference	THE HD62.15.O88 1995 (Browse shelf)	Not For Loan		107B01687

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Includes bibliographical references Thesis

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