Otulia, P.O.
Policies, procedures and leadership issues in the implementation of total quality management : a case study of the Kenya Posts and Telecommunications Corporation / Patrick Omutia Otulia - Nairobi, Kenya: 1995 - xii, 126p.; ill.
Includes bibliographical references Thesis
Donation
Thesis Total quality management Policies, procedures and leadership issues
THE HD62.15 / .O88 1995
Policies, procedures and leadership issues in the implementation of total quality management : a case study of the Kenya Posts and Telecommunications Corporation / Patrick Omutia Otulia - Nairobi, Kenya: 1995 - xii, 126p.; ill.
Includes bibliographical references Thesis
Donation
Thesis Total quality management Policies, procedures and leadership issues
THE HD62.15 / .O88 1995