The customer rules: The 39 essential rules for delivering sensational service Lee Cockerell
By: Cockerell, L.
Material type:
BookPublisher: New York: Crown Business, 2013Description: xvi, 189p.: ill.: (19cm).ISBN: 9780770435608.Subject(s): Customer services -- Textbook | Customer relations
| Item type | Current location | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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MULTIMEDIA UNIVERSITY LIBRARY | MULTIMEDIA UNIVERSITY LIBRARY | HF5415.5 .C583 2013 (Browse shelf) | C. 1 | Available | 120B00156 | ||
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MULTIMEDIA UNIVERSITY LIBRARY | MULTIMEDIA UNIVERSITY LIBRARY | HF5415.5 .C583 2013 (Browse shelf) | C. 2 | Available | 120B00154 | ||
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MULTIMEDIA UNIVERSITY LIBRARY | MULTIMEDIA UNIVERSITY LIBRARY | HF5415.5 .C583 2013 (Browse shelf) | C. 3 | Available | 120B00155 |
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| HF 5415.5 .B76 1989 Customer care management/ | HF5415.5 .C583 2013 The customer rules: | HF5415.5 .C583 2013 The customer rules: | HF5415.5 .C583 2013 The customer rules: | HF5415.5.D93 2001 C1 2001 The CRM handbook : a business guide to customer relationship management | HF5415.5.D93 2001 C3 2001 The CRM handbook : a business guide to customer relationship management | HF5415.5.D93 2001 C3 2001 The CRM handbook : a business guide to customer relationship management |
Includes index
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