Cockerell, L.
The customer rules: The 39 essential rules for delivering sensational service Lee Cockerell - New York: Crown Business, 2013. - xvi, 189p.: ill.: (19cm)
Includes index
9780770435608
Purchase
Customer services--Textbook
Customer relations
HF5415.5 / .C583
The customer rules: The 39 essential rules for delivering sensational service Lee Cockerell - New York: Crown Business, 2013. - xvi, 189p.: ill.: (19cm)
Includes index
9780770435608
Purchase
Customer services--Textbook
Customer relations
HF5415.5 / .C583