| 000 -LEADER |
|---|
| fixed length control field |
00719nam a22001937a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20260227151901.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
260227b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781107649224 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
LoC CIP |
| Transcribing agency |
MMU |
| Modifying agency |
obonyo |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Payne, Adrian |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Strategic Customer Management |
| Remainder of title |
: Integrating Relationship Marketing and CRM / |
| Statement of responsibility, etc. |
Adrian Paayne |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Cambridge: |
| Name of publisher, distributor, etc. |
Cambridge University Press, |
| Date of publication, distribution, etc. |
2013. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvi, 529 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
26 cm |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes bibliographical references and index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer relations--Management |
|
|---|
| Topical term or geographic name as entry element |
BUSINESS & ECONOMICS / Sales & Selling |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Pennie Frow |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
GENERAL COLLECTION FOR LOAN |
| Classification part |
HF541 |
| Call number prefix |
.5 .P39 |
| Call number suffix |
2013. |
