| 000 | 00600nam a2200265Ia 4500 | ||
|---|---|---|---|
| 008 | 150909s9999 xx 000 0 und d | ||
| 020 | _a0-7863-0224-0 | ||
| 035 | _a3562 | ||
| 037 | _b99-691 | ||
| 050 | _aHF 5541.T4B43 | ||
| 100 | _aDENNIS | ||
| 245 | _aCUSTOMER SERVICE AND THE TELEPHONE. | ||
| 260 | _aNEW YORK | ||
| 260 | _bMCGRAW-HILL | ||
| 260 | _c1994 | ||
| 300 | _a0 | ||
| 300 | _b0 | ||
| 500 | _a0 | ||
| 501 | _a0 | ||
| 504 | _a0 | ||
| 600 | _aPAULA BORKUM BECKER | ||
| 650 | _aTECHNOLOGY(APPLIED SCIENCES) | ||
| 700 | _aBECKER | ||
| 830 | _aBUSINESS SKILLS EXPRESS SERIES | ||
| 999 |
_c7024 _d7024 |
||