000 | 00829nam a2200229Ia 4500 | ||
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999 |
_c5978 _d5978 |
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003 | MMU | ||
005 | 20230316100035.0 | ||
008 | 150909s9999 xx 000 0 und d | ||
035 | _a1687 | ||
037 | _bDonation | ||
040 |
_aOCLC _cMMU _dDaniel |
||
050 |
_aTHE HD62.15 _b.O88 1995 |
||
100 | _aOtulia, P.O. | ||
245 |
_aPolicies, procedures and leadership issues in the implementation of total quality management _b: a case study of the Kenya Posts and Telecommunications Corporation / _cPatrick Omutia Otulia |
||
260 |
_aNairobi, Kenya: _c1995 |
||
300 |
_axii, 126p.; _bill. |
||
521 |
_aIncludes bibliographical references _bThesis |
||
650 | _bThesis | ||
650 | _bTotal quality management | ||
650 | _bPolicies, procedures and leadership issues | ||
942 |
_2lcc _cSPC _hTHE HD62.15 _k.O88 _m1995 |