000 00622nam a22001697a 4500
999 _c15795
_d15795
005 20251106133717.0
008 251106b ||||| |||| 00| 0 eng d
020 _a9780367376253
040 _aLoC CIP
_cMMU
_dobonyo
100 _aButtle, Francis
245 _aCustomer relationship management
_b: concepts and technologies
_cFrancis Buttle and Stan Maklan.
260 _aLondon ; New York:
_b Routledge, Taylor & Francis Group,
_c2019.
300 _axxiii, 444 pages
_b : illustrations ;
_c25 cm
650 _aCustomer relations--Management
700 _a Maklan, Stan,
942 _2lcc
_cSH
_hHF5415.5
_k.B88
_m2019