| 000 | 00686nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c14936 _d14936 |
||
| 008 | 210223b ||||| |||| 00| 0 eng d | ||
| 020 | _a9781911396468 | ||
| 040 |
_aLoC CIP _cMMU _dAyallo |
||
| 050 |
_aTX911.3 _b.C8 2017 |
||
| 100 | _aSimon, H. | ||
| 245 |
_aCustomer service for hospitality and tourism / _cSimon Hudson, Louise Hudson |
||
| 250 | _a2nd. | ||
| 260 |
_aOxford : _bGoodfellow Publishers, _c2017. |
||
| 300 |
_a viii, 296 p. _bill.: incl. references, index |
||
| 521 |
_aIncludes index _bbook |
||
| 650 | _aHospitality industry--Customer services | ||
| 650 | _aTourism--Customer services | ||
| 650 | _aTourism | ||
| 942 |
_2lcc _cSH _e2nd _hTX911.3 _k.C8 _m2017 |
||