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1. GREAT CUSTOMER SERVICE ON THE TELEPHONE

by KRISTIN | ADERSON.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1992Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5541.T4 A45] (1).

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2. How to negotiate anything with anyone anywhere around the world/ Frank L. Acuff

by Acuff L. F.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York: Amacom, 1997Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HD 58.6.A27 1997] (1).

3. THE ROLE OF HUMAN CAPITAL: MEASURING THE ECONOMIC VALUE OF EMPLOYEE PERFORMANCE.

by JAC | FITZ-ENZ.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 2000Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HD 4904.7 F55] (1).

4. "RECRUITING, INTERVIEWING, SELECTING & ORIENTING NEW EMPLOYEES."

by DIANE | ARTHUR.

Edition: 2NDMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1991Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5549.5 .R44 A75] (1).

5. THE EFFECTIVE SUPERVISOR'S HANDBOOK.

by LOUIS V | IMUNDO.

Edition: 2NDMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1991Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5549.L48] (1).

6. THE LEAN ENTERPRISE:DESIGNING AND MANAGING STRATEGIC PROCESSES FOR CUSTOMER-WINNING PERFORMANCE.

by DAN | DIMANCESCU.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1997Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HD 31.D534] (1).

7. TRAINING FOR NON-TRAINERS:A DO-IT-YOUSELF GUIDE FOR MANAGERS.

by CAROLYN | NILSON.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YOK ; AMACOM ; 1990Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5549.5.T7N527] (1).

8. "RECRUITING, INTERVIEWING, SELECTING,SELECTING

by DIANE | ARTHUR.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1991Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5549.5 .R44 A75] (1).

9. Project management : how to plan and manage successful projects / Joan Knutson and Ira Bitz ; Linda S. Henderson, technical editor.

by Knutson, Joan | Ira Bitz and Linda S. Henderson, technical editor.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, NY : AMACOM, 1991Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: T 56.8.K58 1991] (1).

10. GREAT CUSTOMER SERVICE ON THE TELEPHONE.

by KRISTIN | ANDERSON.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1992Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5541.T4 A45] (1).

11. GREAT CUSTOMER SERVICE ON THE TELEPHONE.

by KRISTIN | ANDERSON.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1992Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5541.T4 A45] (1).

12. "RECRUITING, INTERVIEWING, SELECTING & ORIENTING NEW EMPLOYEES."

by DIANE | ARTHUR.

Edition: 2NDMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1991Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5549.5 .R44 A7] (1).

13. TRAINING FOR NON-TRAINERS; A DO IT YOURSELF GUIDE FOR MANAGERS

by CAROLYN | NILSON.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1990Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5549.5 .T7 N52] (1).

14. HOW TO MANAGE THE R& D STAFF; A LOOKING- GLASS WORLD

by JAMES E | TINGSTAD.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1991Availability: No items available

15. MANGINING TRAINING AND DEVELOPMENT SYSTEMS.

by WILLIAM R | TRACEY.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: NEW YORK ; AMACOM ; 1974Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5549.5 .T7T66] (1).

16. The Telecom manager's survival guide : the essential reference for telecommunications systems, solutions, and cost control/ Stephen W.Medcroft

by Medcroft, Stephen W.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York: AMACOM, 2003Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HE 7661. M43 2003] (1).

17. How to manage the R&D staff : a looking-glass world / James E. Tingstad.

by Tingstad, James E.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York, NY : AMACOM, 1991Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: T175.5.T55 1991] (2).

18. Decision Strategies in Financial Management

by Shuckett, D.H | Mock, E.J.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York: AMACOM, 1973Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HG4026 .S46 1973] (1).

19. The project management tool kit :100 tips and techniques for getting the Job done right Tom Kendrick

by Kendrick Tom.

Edition: 3rdMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: New York Amacom 2014Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HD69 .P75K462 2014] (1).

20. Fundamentals of project management: Joseph Heagney

by Heagney, J.

Edition: 4thMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: New York: Amacom, 2011Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HD69 .P75 L488 2011] (2).


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