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1. The CRM handbook : a business guide to customer relationship management

by Jill | Dyche.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston ; Addison-Wesley ; 2001Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF5415.5.D93 2001 C1 2001] (3).

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2. THE CRM HANDBOOK: A BUSISNESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT

by JILL | DYCHE.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: BOSTON ; ADDISON-WESLEY ; 2001Availability: No items available

3. THE CRM HANDBOOK: A BUSISNESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT

by JILL | DYCHE.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: BOSTON ; ADDISON-WESLEY ; 2001Availability: No items available


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