MULTIMEDIA UNIVERSITY LIBRARY

Your cart is empty.

Multimedia University Library

Your search returned 7 results. Subscribe to this search

Unhighlight Highlight
|
1.
Telephone courtesy & customer service/ Lloyd C Finch

by Finch, Lloyd C.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Menlo Park, Calif. : Crisp Publications, 1990Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5415.5 .F557 1990] (1).

Place hold Log in to add tags. Add to cart
2.
No cover image available
Customer care management/ Andrew Brown

by Brown Andrew.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Boston : Butterworth-Heinemann, 1991Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF 5415.5 .B76 1989] (1).

Place hold Add to cart
3.
Services marketing :integrating customer focus across the firm/ Alan Wilson

by Wilson A.

Edition: 3rd.ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London Mcgraw Hill Education 2016Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HD9980 .W55 2016] (1).

Place hold Add to cart
4.
The customer rules: The 39 essential rules for delivering sensational service Lee Cockerell

by Cockerell, L.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York: Crown Business, 2013Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF5415.5 .C583 2013 ] (3).

Place hold Add to cart
5.
Customer service for hospitality and tourism / Simon Hudson, Louise Hudson

by Simon, H.

Edition: 2nd.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Oxford : Goodfellow Publishers, 2017Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: TX911.3 .C8 2017] (3).

Place hold Add to cart
6.
Services marketing : people, technology, strategy/ J. Wirtz

by Wirtz, J | Christopher Lovelock.

Edition: 8thMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: New Jersey: World scientific, 2016Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HF5415.13.W57 2018] (2).

Place hold Add to cart
7.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml,

by Zeithaml A. Valarie | Dwayne D. Gremler | Mary Jo Bitner | AJAY PANDIT.

Edition: 7thMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: Dubuque, McGraw-Hill Education, Availability: Items available for loan: MULTIMEDIA UNIVERSITY LIBRARY [Call number: HD9980.5 .Z45 2018] (1).

Place hold Add to cart

Mobile:
Email: info@mmu.ac.ke| |Website
Powered by CoreTEC.co.ke.