MULTIMEDIA UNIVERSITY LIBRARY Search for '(su:{ Customer services })'

Telephone courtesy & customer service/

By Finch, Lloyd C.. Menlo Park, Calif. : Crisp Publications, 1990 . ii, 68p.: 1-56052-064-7

By Brown Andrew. Boston : Butterworth-Heinemann, 1991 . vii, 119 p. : 24 cm. 75060056

By Wilson A.. London Mcgraw Hill Education 2016 . xvii,538P. , Includes index 20cm. 9780077169312

By Cockerell, L.. New York: Crown Business, 2013 . xvi, 189p.: (19cm). 9780770435608

By Simon, H.. Oxford : Goodfellow Publishers, 2017 . viii, 296 p. 9781911396468

By Wirtz, J.. New Jersey: World scientific, 2016 . xvii, 783p.: 9781944659011

By Zeithaml A. Valarie. Dubuque, McGraw-Hill Education, . xxviii, 514 pages : 27 cm. 9789353160777