FEARN-BANKS, KATHLEEN CRISIS COMMUNICATIONS :A CASEBOOK APPROACH/ KATHLEEN, FEARN-BANKS - 4TH - NEW YORK: ROUTLEDGE, 2010 - xii, 383p.: ISBN: 0-415-88058-9 Source: 2015-402 Subjects--Topical Terms: TECHNOLOGY(APPLIED SCIENCES) LC Class. No.: HD59 / .F37 2010 C. 2