Finch, Lloyd C. <br/><br/>
Telephone courtesy & customer service/ 
Lloyd C Finch 
 - Menlo Park, Calif. :   Crisp Publications,   1990. 
 - ii, 68p.:  ill. 
 - A FIFTY-MINUTE SERIES BOOK .
<br/><br/><label>ISBN: </label>1-56052-064-7 
<br/><br/><label>Source: </label> Purchase 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone etiquette.<br/>Customer services.<br/>Telephone.
<br/><br/><label>LC Class. No.: </label>HF5415.5   / F557 1990