Kurtz, D.L. <br/><br/>
Service Marketing/ 
David L.Kurtz 
 - New York:  JOHN WILEY,  2003 
 - xxii, 570p.:  ill.  1 
<br/><br/><label>ISBN: </label>0-471-18034-3 
<br/><br/><label>Source: </label> purchase 
<br/><br/><label>Subjects--Personal Names: </label><br/>Kenneth Clow E. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Technology (Applied Sciences)
<br/><br/><label>LC Class. No.: </label>HD9980   / .K87  2003