CHRIS <br/><br/>
UNDERSTANDING CUSTOMERS 

 - 2ND 
 - OXFORD  BUTTERWORTH  1997 
 - 312 VIII  0 
<br/><br/> 1 
<br/><br/>0 
<br/><br/>0 
<br/><br/><label>ISBN: </label>0-7506-2322-5 
<br/><br/><label>Source: </label> 2009-162 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TECHNOLOGY(APPLIED SCIENCES)
<br/><br/><label>LC Class. No.: </label>HF 5415.5 .R52