DENNIS <br/><br/>
CUSTOMER SERVICE AND THE TELEPHONE. 

 - NEW YORK  MCGRAW-HILL  1994 
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 - BUSINESS SKILLS EXPRESS SERIES .
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<br/><br/><label>ISBN: </label>0-7863-0224-0 
<br/><br/><label>Source: </label> 99-691 
<br/><br/><label>Subjects--Personal Names: </label><br/>PAULA BORKUM BECKER
<br/><br/><label>Subjects--Topical Terms: </label><br/>TECHNOLOGY(APPLIED SCIENCES)
<br/><br/><label>LC Class. No.: </label>HF 5541.T4B43