Simon, H. Customer service for hospitality and tourism / Simon Hudson, Louise Hudson - 2nd. - Oxford : Goodfellow Publishers, 2017. - viii, 296 p. ill.: incl. references, index Includes index book ISBN: 9781911396468 Subjects--Topical Terms: Hospitality industry--Customer servicesTourism--Customer servicesTourism LC Class. No.: TX911.3 / .C8 2017