Sugandhi, R.K. <br/><br/>
Customer Relationship Management/ 
R.K. Sugandhi 
 - New Delhi:  New age international (p) limited,  2008 
 - ix, 288p.:  ill. 
<br/><br/> Includes bibliographical references and index  book 
<br/><br/><label>ISBN: </label>8122423938 
<br/><br/><label>LC Class. No.: </label>HF5415.12  / .S25 2008