| 000 -LEADER |
|---|
| fixed length control field |
00582nam a2200253Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
150909s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
3-642-20109-7 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
82311 |
| 037 ## - SOURCE OF ACQUISITION |
|---|
| Source of stock number/acquisition |
2015-546 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF 5415.5.K86 2012 C |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
V. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
"CUSTOMER RELATIONSHIP MANAGEMENT: CONCEPT, STRATEGY, AND TOOLS" |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
NEW YORK |
|
|---|
| Name of publisher, distributor, etc. |
SPRINGER |
|
|---|
| Date of publication, distribution, etc. |
2012 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
0 |
|
|---|
| Other physical details |
0 |
| 500 ## - GENERAL NOTE |
|---|
| General note |
1 |
| 501 ## - WITH NOTE |
|---|
| With note |
1 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
0 |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
REINARTZ WERNER |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
NATURAL SCIENCES & MATHEMATICS |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
KUMAR |
