| 000 -LEADER |
|---|
| fixed length control field |
00547nam a2200241Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MMU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20180208151409.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
150909s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0201730626 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
79797 |
| 037 ## - SOURCE OF ACQUISITION |
|---|
| Source of stock number/acquisition |
2015-693 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
LOC |
| Transcribing agency |
MMU |
| Modifying agency |
C.Lubang'a |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.5.D93 2001 C1 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Jill |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
The CRM handbook : a business guide to customer relationship management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Boston |
|
|---|
| Name of publisher, distributor, etc. |
Addison-Wesley |
|
|---|
| Date of publication, distribution, etc. |
2001 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiv, 307p. |
| Other physical details |
ill. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
customer relationship management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Dyche |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
GENERAL COLLECTION FOR LOAN |
