| 000 -LEADER |
|---|
| fixed length control field |
00622nam a22001697a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251106133717.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
251106b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780367376253 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
LoC CIP |
| Transcribing agency |
MMU |
| Modifying agency |
obonyo |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Buttle, Francis |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Customer relationship management |
| Remainder of title |
: concepts and technologies |
| Statement of responsibility, etc. |
Francis Buttle and Stan Maklan. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
London ; New York: |
| Name of publisher, distributor, etc. |
Routledge, Taylor & Francis Group, |
| Date of publication, distribution, etc. |
2019. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiii, 444 pages |
| Other physical details |
: illustrations ; |
| Dimensions |
25 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Customer relations--Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Maklan, Stan, |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
GENERAL COLLECTION FOR LOAN |
| Classification part |
HF5415.5 |
| Call number prefix |
.B88 |
| Call number suffix |
2019 |
